Payments & Refunds

Which payment options do you accept?

We accept several payment options. You can view the available options when completing your order under the section labeled "Select Payment Method."

(Credit card *VISA, Mastercard, American Express, Shop Pay, Apple Pay, Google Pay, PayPal)

Did my payment go through?

Our payment process includes multiple control steps to maximize safety. If your payment was successful, you will receive an order confirmation email within 24 hours. If you haven't received your order confirmation, please check your spam folder. If it is not there, contact us through our contact page. We will be happy to assist you in resolving the issue.

Is my payment safe?

Your transaction and payment information is handled directly by our payment providers with secure encryption under strict banking standards. Your credit card information is sent directly to the bank and cannot be read or seen by anyone other than your bank, not even by adidas underwear.

How do I receive the refund for my return?

As soon as we receive and approve your return, we will issue your refund. The refund will be made to the original payment method, with a return fee deducted. Please note that we always refund the amount paid for each product upon return. For instance, if you bought a product with a discount code, we will refund the amount you actually paid.

If you have not received your refund, please contact us through our contact page. We will be happy to assist you in resolving the issue.